Troubleshooting · Liquid damage
Water damage: the first 10 minutes.
If this just happened, read the red box and act — then come back for the detail. What you do in the next ten minutes matters more than anything a repair shop can do later.
Right now, in order:
1. Get it out of the liquid. 2. Power it off and don't turn it on. 3. Do not charge it. 4. Remove the case and SIM tray. 5. Wipe it dry, stand it port-down on a towel. 6. Leave it off and get it to a repair shop for a proper internal clean as soon as you can. The single biggest cause of permanent water damage is powering on or charging a wet phone.
Why the first minutes decide everything
Water itself doesn't instantly kill a phone. Corrosion does — and corrosion is dramatically accelerated by electricity flowing through wet circuitry. A phone that's switched off and wet is in far less danger than a phone that's switched on and wet. That's the whole game: stop current flowing through the board until the inside can be properly cleaned and dried. Everything below follows from that one principle.
It's also why "it still works!" is a trap. A phone can power on fine immediately after getting wet and then fail days later as corrosion spreads across the board. Working right now does not mean it's safe.
The myths that make it worse
- Rice. Largely a myth. It dries the outside slowly while corrosion continues inside, does nothing for trapped internal moisture in the critical window, and rice dust/starch can clog ports. Mostly it just burns the hours that actually mattered.
- Hair dryer / heat. Pushes moisture deeper into the phone and can heat-damage the battery and screen adhesive. Don't.
- "Charge it to see if it works." This is the single worst thing you can do — it's the exact "current through a wet board" scenario that converts a recoverable phone into a dead one. Do not charge a phone that has been wet, even if it looks dry.
- Shaking / blowing into ports. Spreads liquid across more of the board. Gentle is the rule.
- "It's water-resistant, it's fine." Ratings degrade with age and damage and generally don't cover salt water, hot water, soapy water, or pressure. A rating improves the odds; it doesn't make damage impossible.
What actually helps (and its limits)
The honest truth: there is no reliable at-home fix for water that's gotten inside a phone. What you can do at home is limited to damage control — keeping it off, dry on the outside, and getting it professionally opened quickly. The real fix is a technician dismantling it and ultrasonically cleaning the board before corrosion sets in.
- Power off, stay off. The most important action, and free.
- Remove SIM/case and dry all external surfaces and the SIM area with a soft cloth.
- Stand it port-down on a towel in a normal, dry room. Airflow at room temperature is fine; heat is not.
- Get it to a shop fast. Hours matter. A board cleaned within a day has a far better outlook than one left a week "drying in rice."
What professional repair costs
Caught early, the standard fix is a professional teardown and ultrasonic board clean. 2026 Australian independent-shop guide: commonly around $80–$180 for cleaning if there's no component damage yet. If corrosion has already taken out specific parts (charging circuit, screen, etc.) the cost rises and — being honest — outcomes are not guaranteed even with good work. That uncertainty is precisely why the free first-10-minutes steps matter more than anything paid later. A reputable shop will be upfront that water-damage repair is best-effort, not a guaranteed fix.
DIY, honestly
Your DIY role here is the damage control above — off, dry, fast to a shop. That's genuinely the highest-value thing anyone can do and it costs nothing.
Beyond that, this is firmly a professional job, and not a normal repair-curiosity case: doing it right needs the phone fully dismantled and the board cleaned in an ultrasonic bath with the correct solution, then inspected under magnification for corrosion. Opening it yourself and "drying it out" without that clean usually just delays the corrosion, not stops it. Water damage is a shop job, and it's time-critical — the sooner a technician gets to the board, the better the odds.
In Newcastle or the Hunter? Water damage is genuinely time-critical — the faster a tech opens and cleans the board, the better the outcome, so a local shop you can get to today beats posting it anywhere. Our Newcastle repair guide has honest local pricing and a workshop we're comfortable pointing people to for liquid-damage work. If you're near the coast, salt water is especially aggressive — speed matters even more.
Common questions
It still works perfectly — do I really need to do anything?
It was only a splash / it's IP-rated — still a problem?
How long do I leave it before it's safe to turn on?
Is water damage covered by warranty?
Next step
It's off and dry — now get it cleaned, fast.
Speed beats everything with liquid damage. Find a local shop today rather than waiting. The calculator can ballpark any follow-up repairs.